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The Home Protection & Security System

From American Family Insurance

For over 94 years, the team at American Family Insurance has worked to inspire, protect, and restore dreams — like the dream of a safe and secure home. That’s why we created Hedge: to help you prevent what we know are top home-related risks.

Check out our FAQs, instructional videos, blog and click below for Support.

Hedge Base Package
Hedge Base Package

With 94 years of insurance experience, the team at American Family understands your biggest home-related risks. That’s why we created Hedge: a system of easy-to-use and affordable smart home devices that help you proactively protect against theft, fire, and water damage.

Hedge Packages

Our Prevent and Protect Packages help you keep an eye on your home when you’re not there and proactively protect against theft, fire, and water damage.

While we'll no longer sell these packages, Hedge devices will continue to be operational for existing customers and device information will continue to be available as well; check out our tech specs, FAQs, instructional videos to learn more. Click for Support.

Water Damage ProtectionVideo MonitoringNoise DetectionHumidity TemperatureMotion Detection

Starter Package

The Prevent Package

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1 Indoor Security Camera

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3 Leak Sensors

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Hedge mobile app download

View Tech Specs
Water Damage ProtectionVideo MonitoringNoise DetectionHumidity TemperatureMotion DetectionDoor Window

Standard Package

The Protect Package

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1 Indoor Security Camera

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3 Leak Sensors

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1 Motion Sensor + 2 Contact Sensors

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Hedge mobile app download

View Tech Specs

Home Protection & Security In Action

Tap on a device to see how each one can help you proactively protect your family, home, and belongings.

Motion Sensor

Place anywhere you want to be alerted to unexpected movement, like stairways.

Tech Specs

Indoor SmartCam

Keep an eye on high-traffic areas like your entryway, kitchen and living room.

Tech Specs

Leak Sensor

Place under or next to appliances that use water, like your sink or fridge.

Tech Specs

Contact Sensor

Be alerted to the opening or closing of doors, windows, cabinets, or containers.

Tech Specs

Motion Sensor

Place anywhere you want to be alerted to unexpected movement, like stairways.

Tech Specs

Indoor SmartCam

Keep an eye on high-traffic areas like your entryway, kitchen and living room.

Tech Specs

Leak Sensor

Place under or next to appliances that use water, like your sink or fridge.

Tech Specs

Contact Sensor

Be alerted to the opening or closing of doors, windows, cabinets, or containers.

Tech Specs

Home Protection & Security In Action

Hover over or tap a device to see how each one can help you proactively protect your family, home, and belongings.

SmartCam connection to App with Wi-Fi
Hedge App Icon

The Hedge App

Connecting You To Your Devices

Your Hedge devices alert you to potential issues via an instant Hedge App notification. To use Hedge, you’ll need a smartphone capable of downloading our app and Wi-Fi in the home you’d like to monitor. Customer support will continue to be available via the Hedge App.

Apple App StoreGoogle Play Store

What Triggers an App Notification?

SmartCam connection to App with Wi-Fi

Smoke or Carbon Monoxide Detectors Sounding

within range of your SmartCam*

SmartCam connection to App with Wi-Fi

Water accumulation

reaching as little as .5mm

SmartCam connection to App with Wi-Fi

Shifts in humidity or temperature

outside your specified range

SmartCam connection to App with Wi-Fi

Motion & noise detection

when your home is armed

SmartCam connection to App with Wi-Fi

Monitored doors or windows opening

when your home is armed

*While SmartCams can’t detect smoke or carbon monoxide, it can listen for and alert you to the 3100Hz frequency emitted by standard detectors.

What Happens If My Phone Is Off Or I’m Not Near It?

Enter: 24/7 Issue Escalations! We’ve thought about that too. We understand that you might not always be available to receive a Hedge App notification on your phone.

In the event of “high-priority” events — your smoke or carbon monoxide detector going off, or water accumulation — the escalation process will activate, and a series of additional notifications, texts, and calls will be made to you and other users on your account, followed by your emergency contact. The escalation process deactivates when you open your Hedge App, signaling you’re aware of the potentially problematic event.

Hedge Customer Reviews

“Happy user!

I’ve had the app and Hedge devices for the last year. The communication is dynamic following a triggered alarm. We were saved from a large potential loss when a leak was detected under our wash machine. Highly recommended product!”

“HOT WATER HEATER LEAK

We had a hot water heater leak at 1am in the morning the day before we went on vacation. The Leak Sensor detected it right away. I’m very pleased with this capability as it saved us from a potentially costly mess.”

“Hedge has already saved me time, money, and frustration…

… by detecting a small intermittent leak in my freezer’s ice machine. The sensor let out an audible beep, sent notifications to my phone, and I even received a call to notify me of the water detection.”