The Home Protection & Security System
From American Family Insurance
For over 94 years, the team at American Family Insurance has worked to inspire, protect, and restore dreams — like the dream of a safe and secure home. That’s why we created Hedge: to help you prevent what we know are top home-related risks.
Check out our FAQs, instructional videos, blog and click below for Support.
With 94 years of insurance experience, the team at American Family understands your biggest home-related risks. That’s why we created Hedge: a system of easy-to-use and affordable smart home devices that help you proactively protect against theft, fire, and water damage.
Hedge Packages
Our Prevent and Protect Packages help you keep an eye on your home when you’re not there and proactively protect against theft, fire, and water damage.
While we'll no longer sell these packages, Hedge devices will continue to be operational for existing customers and device information will continue to be available as well; check out our tech specs, FAQs, instructional videos to learn more. Click for Support.
The Prevent Package
1 Indoor Security Camera
3 Leak Sensors
Hedge mobile app download
The Protect Package
1 Indoor Security Camera
3 Leak Sensors
1 Motion Sensor + 2 Contact Sensors
Hedge mobile app download
Home Protection & Security In Action
Tap on a device to see how each one can help you proactively protect your family, home, and belongings.
Motion Sensor
Place anywhere you want to be alerted to unexpected movement, like stairways.
Tech Specs
Indoor SmartCam
Keep an eye on high-traffic areas like your entryway, kitchen and living room.
Tech Specs
Contact Sensor
Be alerted to the opening or closing of doors, windows, cabinets, or containers.
Tech SpecsMotion Sensor
Place anywhere you want to be alerted to unexpected movement, like stairways.
Tech SpecsIndoor SmartCam
Keep an eye on high-traffic areas like your entryway, kitchen and living room.
Tech SpecsContact Sensor
Be alerted to the opening or closing of doors, windows, cabinets, or containers.
Tech SpecsHome Protection & Security In Action
Hover over or tap a device to see how each one can help you proactively protect your family, home, and belongings.
The Hedge App
Connecting You To Your Devices
Your Hedge devices alert you to potential issues via an instant Hedge App notification. To use Hedge, you’ll need a smartphone capable of downloading our app and Wi-Fi in the home you’d like to monitor. Customer support will continue to be available via the Hedge App.
What Triggers an App Notification?
*While SmartCams can’t detect smoke or carbon monoxide, it can listen for and alert you to the 3100Hz frequency emitted by standard detectors.
Enter: 24/7 Issue Escalations! We’ve thought about that too. We understand that you might not always be available to receive a Hedge App notification on your phone.
In the event of “high-priority” events — your smoke or carbon monoxide detector going off, or water accumulation — the escalation process will activate, and a series of additional notifications, texts, and calls will be made to you and other users on your account, followed by your emergency contact. The escalation process deactivates when you open your Hedge App, signaling you’re aware of the potentially problematic event.
Hedge Customer Reviews
“Happy user!
I’ve had the app and Hedge devices for the last year. The communication is dynamic following a triggered alarm. We were saved from a large potential loss when a leak was detected under our wash machine. Highly recommended product!”
“HOT WATER HEATER LEAK
We had a hot water heater leak at 1am in the morning the day before we went on vacation. The Leak Sensor detected it right away. I’m very pleased with this capability as it saved us from a potentially costly mess.”
“Hedge has already saved me time, money, and frustration…
… by detecting a small intermittent leak in my freezer’s ice machine. The sensor let out an audible beep, sent notifications to my phone, and I even received a call to notify me of the water detection.”